A study conducted by the India Brand Equity Foundation, IBEF, in the year 2020, highlights that the Indian hospitality industry is at the onset of a major economic boom, set to create 13.45 million jobs across the nation.
These jobs are further bifurcated into various sub-sects of the industry. The restaurant sector is gearing up for 10.49 million hirings, followed by hotels that are set to create 2.3 million job opportunities and lastly, 0.66 million hiring requirements for travel agents and tour operators.
Every year, approximately 65 lakh graduates pass out in India. As the hospitality sector looks highly promising and is set to grow at a record speed, the government, too, is keeping hopes high and encouraging the scope of creating more jobs in the field for the aspirants. With hiring ability on a steady rise in the sector, more and more companies are looking to onboard fresh talent.
Hospitality is a multi-faceted offering, a world of opportunity. These opportunities are varied as they are exciting to graduates looking for a footing in this vibrant field.
The culinary arts, for example, which once had only the kitchen as its home, are now expanding into a world full of opportunities.
It offers a means for creativity and innovation, calling out to those who love to embark on culinary adventures. In addition, the rise of sustainable tourism and green initiatives in the hospitality space harbours conscious practices alongside catering to professional goals and achievements.
Young graduates have various opportunities as the industry expands its horizons. The blending of new technologies, cultural diversity and reemphasised sustainability has opened doors to new roles that bring innovation, social consciousness and global perspectives.
THE THRIVING HOSPITALITY ECOSYSTEM
As per the report published by the India Brand Equity Foundation, the Indian travel market is estimated to reach $125 billion by FY2027. This projection predicts tremendous growth for the sector, which enables hiring capacity. The hospitality sector draws its strength from diversity involving different fields of interests as well as abilities. Traditionally, the industry was associated with hotels and restaurants, but now includes travel, tourism, event management, entertainment and even healthcare. This wide expanse offers young graduates a larger canvas to explore different positions and niches in the industry.
Sharing her thoughts on the versatile nature of jobs and the working conditions in the sector, Meenaz Ansari – Manager (HR) at Kaara Hotels and Resorts opined ‘Versatility is one of the key aspects of this evolving industry and has the potential to offer a multitude of opportunities for jobseekers with various profiles starting from front office management, event planning, marketing, sustainability and technology-oriented roles among others.
However, it is vital to maintain the work-life balance of the employees, recognising their work – and encouraging them to go the extra mile. At Kaara, our Recognition and Rewards programme every 6 months, honours and celebrates our people from all departments, indicating an inclusive culture and transparent leadership.’
While academic qualifications set the context, experiential learning and practical skills are appreciated most in the industry. Undertaking specialised courses, internships, and apprenticeships can boost a graduate’s profile, giving one the right understanding and practice to succeed in the industry. Stepping stones for aspiring professionals include institutes offering courses in hospitality management, culinary arts, tourism, and event planning.
The foundation for success in the hospitality industry is adaptability. The fact that it is constantly changing makes professionals have a flexible and swift approach to dealing with different problems. To survive in such an environment, the cultivation of skills such as problem-solving, effective communication, teamwork, and resilience among others become indispensable.
THE IMPORTANCE OF TECHNOLOGY IN SHAPING THE FUTURE
Technology has transformed the way things are done in the hospitality industry with a great impact on operations, guest experiences, as well as sustainability.
Young graduates skilled in modern technologies such as the use of AI, data analytics, and digital marketing tools enjoy an upper edge as these skills are increasingly needed by the industry to make operations efficient, personalise guest experiences, and enhance innovation.
GLOBAL PERSPECTIVES AND CULTURAL SENSITIVITY
Hospitality is a global field that attracts people from varied cultures. Assets in this field include understanding and respecting different cultures, languages, and customs. Young graduates with a global outlook and proficiency in multiple languages hold an edge as they interact with a broader clientele and effortlessly navigate international business dynamics.
SUSTAINABILITY AND ETHICAL PRACTICES
Sustainability and ethics are a very important part of the hospitality industry these days. The graduates who are passionate about environmental conservation, responsible tourism, and ethical business practices have several means of contributing positively. There is an increase in roles focusing on sustainable practices, eco-friendly initiatives, and community engagement in reflection on the industry’s commitment towards a greener future.
Sharing his opinion on the phenomenon of newer skill sets required in the industry, Sanjeev Singh – Head (Central Operations) at Kaara Hotels and Resorts said, “The dynamic nature of the industry demands skill sets that continuously need to be updated to ensure a seamless guest experience. As a growing company, Kaara serves as the right platform for the holistic growth of our employees.”
“Numerous work benefits that match industry standards & a supportive work environment, paired with varied upskilling and skill development programs, are carefully designed to ensure that the employees are equipped with all the skill sets required to ace in the industry.”
Networking is a vital part of a professional’s life. Young graduates can attend seminars and conferences where they can interact with industry professionals, get suggestions, and search for available opportunities.
Online courses, certifications and industry experiences continue to help professionals update themselves with industry trends, promote personal and professional development, and enhance their skill set.
There is a demand for talented, young workers in the hospitality industry. Offering new graduates a sense of purpose is key to enticing them into this field.
In addition, many young graduates lack the specific pedagogical skills for the hospitality industry and will need to be formally trained on the range of essential service-oriented skills if hospitality jobs are to become attractive career options.
Courtesy : IndiaToday
